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The Situational Safety & Tactical Communications Experts
Maximising your safety, effectiveness and professionalism
Industries Served
Local GovernmentTrainingCERT delivers training to in excess of 40 Local Government / Councils (City / District / Regional). While this training was initially focused on Regulatory groups within Councils, increasingly we are delivering training to ‘non regulatory’ teams such as front counter / administration staff, Library staff, Aquatic / Leisure centre staff. This is due to the recognition that the skills we teach are applicable to any interaction between a staff member and member of the public – irrespective of the nature of the interaction. Popular courses include:
EquipmentCERT supplies our full range of products and equipment to Local Government / Councils including:
ConsultancyCERT provides a full range of consultancy services to Central Government / National organisations including;
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"I just wanted to say thanks for the great course you delivered to us. All our rangers who attended thoroughly enjoyed the three days and say it was the best course they have ever attended."
"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."
"The feedback from our staff indicates they have benefitted greatly from the course. There has been an overwhelming appreciation for the manner in which you conducted the course and presented all content. The staff also expressed their appreciation that all material presented was relevant to their day to day duties."
"I notice after the training that the team are much more confident in dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."
"This course has the power to be life-changing. The techniques taught have already been of significant assistance to me at home with my children. I’m a much happier person now at work and at home, and I feel well-equipped to be able to effectively communicate and manage conflict both personally and professionally."
"I congratulate you on the course you have just run for HBRC. I have never heard so many positive comments about a course, and particularly a conflict management course. It was the first course where everyone who attended has recommended the course. HBRC will continue to use your services."
