Empower your people with the knowledge and skills to maximise their safety, effectiveness and professionalism in any situation.

Keep your team safe - physically, emotionally and psychologically.

Our training is designed to provide those who deal with people the knowledge and skills to interact safely and effectively and resolve any situation.

Our training is designed and delivered by highly experienced and qualified public safety and law enforcement professionals who have years of operational experience in dealing with challenging people and situations.

Our training covers everything from situational awareness, dynamic risk assessment and planning and effective communications to investigative interviewing, compliance investigation skills, conflict management, personal self defence and defensive tactics.

We tailor our training to reflect the specific challenges of the people on our courses - compliance officers, librarians, health care professionals, retail staff, teachers or anyone who has to deal with people – especially where a potential for conflict exists.

We offer a range of delivery options from fully face-to-face courses, blended delivery to fully online learning.


Since being established in 2007, we have delivered training to thousands of frontline staff from more than 80 local, state and central government organisations across New Zealand and Australia, and internationally, along with many corporate clients.

experienced instructors

All CERT trainers have extensive operational and instructional experience across a range of compliance and enforcement sectors. They know from actual experience what works and they know how to impart that knowledge and the associated skills to the people they train. They stay current by participating in operational activities and keep pace with international best practice.

It's about
your needs

We are committed to understanding our clients' specific challenges and requirements and deliver training to meet their needs. Whether it be face-to-face or online learning, our courses can be tailored for your people.

trusted by a wide range of industries

I attended CERT’s course and I was blown away to say the least. The tools I’ve learned not only work in the prison but also have already had a positive effect on my home life.

Phil — Department of Corrections

Great training with an absolute brilliant facilitator. Rachel kept me engaged the whole time with not only our real life examples, but some of her own as well. Having someone teaching you that's gone though some of the same situations in their life is unbelievably valuable. She kept it real and honest, which made it sink that little bit more! Thanks team!

Animal Welfare officer — Ministry for Primary Industries

I've learnt so much in the past few days, the training was engaging and informative.

Loss Prevention Officer — Farmers Trading Group

He did an excellent job of keeping everyone engaged and provided plenty of “real life” situations we could relate back to our roles and establish ways in which we can all play a part in keeping ourselves safe. 10/10

Area Manager — FMG Insurance

Consultancy and Advice

Along with our training services, we also offer consultancy and advice across a range of areas to enable you to have peace of mind with trusted, expert advice. Whether it’s needs analysis, audits, procedure reviews, policy development, site safety assessments or independent incident reviews, CERT can assist.

Gear Shop

Push Button Extendable Batons/Bite-sticks Copy

$ 395.00 NZD

Baton/Bite-stick - Secure Lock Holster

$ 149.95 NZD

Baton/Bite-stick Pouches - Adjustable

$ 49.95 NZD

Get in touch

We would welcome the opportunity to discuss how we can tailor our training or consultancy services to your organisations specific needs.Drop us an email or give us a call and let's talk!

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