The Situational Safety & Tactical Communications Experts
Rachel Forrester
Business Development Manager & Trainer
Rachel joined CERT after almost 25 years with the NZ Police. Her work spanned a diverse range of roles, including nine years as a senior prosecutor. The time she spent in the CIB as an investigator, in the areas of organised crime and child abuse, have provided her with a wealth of knowledge in New Zealand’s criminal procedures, laws and statutes, and a passion to share that knowledge to benefit CERT clients across the country.
Rachel has a tertiary degree in psychology and criminology, both of which help her understand “how people tick” – particularly in high risk or stressful situations.
She also spent time on the Diplomatic Protection Squad, working with visiting overseas VIPs, and New Zealand’s Prime Minister at the time, the Rt Hon Jenny Shipley. This too, has provided her with a unique set of skills relating to the field of Close Protection and working with international diplomatic staff.
”We live in a world where our communication skills, and our ability to read situations, are more important than ever. So often, we compromise our personal safety, when some very simple steps in dealing with people, would help us immensely.”
Rachel is based in Whanganui and can be contacted on
027 406 1669 or rachel.forrester@cert.co.nz.
"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."
"The feedback from our staff indicates they have benefitted greatly from the course. There has been an overwhelming appreciation for the manner in which you conducted the course and presented all content. The staff also expressed their appreciation that all material presented was relevant to their day to day duties."
"I congratulate you on the course you have just run for HBRC. I have never heard so many positive comments about a course, and particularly a conflict management course. It was the first course where everyone who attended has recommended the course. HBRC will continue to use your services."
"I notice after the training that the team are much more confident in dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."
"I just wanted to say thanks for the great course you delivered to us. All our rangers who attended thoroughly enjoyed the three days and say it was the best course they have ever attended."
"This course has the power to be life-changing. The techniques taught have already been of significant assistance to me at home with my children. I’m a much happier person now at work and at home, and I feel well-equipped to be able to effectively communicate and manage conflict both personally and professionally."
