The Situational Safety & Tactical Communications Experts
Rachel Donald
Group General Manager
Rachel joined CERT Group after a variety of roles within a range of sectors, both in New Zealand and internationally. After starting her career as a print and television journalist she has worked in the agricultural, technology, education, and food sectors in communications, marketing, management and business development roles. Most recently Rachel has been involved in the satellite industry supplying broadband connectivity to aircraft in airlines across the world.
With a strong background in marketing, business development and management, Rachel’s role with CERT Group is providing strategic leadership to both CERT Systems (NZ) and CERT Australia.
Rachel is based in New Plymouth and can be contacted on;
+64 (0)21 873 774 or by email at rachel@certgroup.com
"The feedback from our staff indicates they have benefitted greatly from the course. There has been an overwhelming appreciation for the manner in which you conducted the course and presented all content. The staff also expressed their appreciation that all material presented was relevant to their day to day duties."
"I notice after the training that the team are much more confident in dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."
"I congratulate you on the course you have just run for HBRC. I have never heard so many positive comments about a course, and particularly a conflict management course. It was the first course where everyone who attended has recommended the course. HBRC will continue to use your services."
"This course has the power to be life-changing. The techniques taught have already been of significant assistance to me at home with my children. I’m a much happier person now at work and at home, and I feel well-equipped to be able to effectively communicate and manage conflict both personally and professionally."
"I just wanted to say thanks for the great course you delivered to us. All our rangers who attended thoroughly enjoyed the three days and say it was the best course they have ever attended."
"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."
