Jeff McGrath joins CERT after 25 years in the NZ Police which included various ranks and roles including SAR Incident Manager, officer in charge of the Youth Services workgroup, and O/C of the Police SAR Squad.
During his Policing career, Jeff gained significant experience dealing with a wide range of people and experiences; he’s dealt with intoxicated, agitated, mentally unstable, unpredictable, and substance affected people, and incidents involving harm to self or others.
In his role managing Search & Rescue emergencies, Jeff developed his operational planning, co-ordination and command skills, and learned a lot about the skill of managing colleagues.
Jeff also has a background in endurance sport, not only competing in Ironman Triathlons around the world, but has also been coaching other triathletes for a number of years, helping them achieve their goals through quality training methods.
Prior to policing, Jeff worked in banking as a customer service officer, and has therefore been dealing face-to-face with people for his entire working life.
“I am motivated to deliver a quality training service to all clients I work with. I enjoy working with and meeting new people, and like to bring my experiences to life through sharing these experiences, whilst making the training enjoyable and fun when possible. A keeping ourselves safe mindset is what I strive to facilitate, not only for our work environment, but for all aspects of life in this ever changing modern world. In my coaching role I enjoy getting the best out of people, helping them to achieve goals they never imagined possible.”


"The feedback from our staff indicates they have benefitted greatly from the course. There has been an overwhelming appreciation for the manner in which you conducted the course and presented all content. The staff also expressed their appreciation that all material presented was relevant to their day to day duties."
"I notice after the training that the team are much more confident in dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."
"This course has the power to be life-changing. The techniques taught have already been of significant assistance to me at home with my children. I’m a much happier person now at work and at home, and I feel well-equipped to be able to effectively communicate and manage conflict both personally and professionally."
"I just wanted to say thanks for the great course you delivered to us. All our rangers who attended thoroughly enjoyed the three days and say it was the best course they have ever attended."
"I congratulate you on the course you have just run for HBRC. I have never heard so many positive comments about a course, and particularly a conflict management course. It was the first course where everyone who attended has recommended the course. HBRC will continue to use your services."
"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."