The Situational Safety & Tactical Communications Experts
Training
Situational Safety and Tactical Communications Compliance and Investigation Skills | TrainingInteracting safely, effectively and professionally with other people, especially within a regulatory environment or where a potential for conflict exists, requires specific knowledge and skills. CERT offers a range of range of courses for anyone working in a front-line role, to give them proven skills, techniques and tools to keep themselves safe, physically, emotionally and legally. Talk to us about our foundation courses and programmes tailored to specific industries and sectors. Our foundation courses:Situational Safety and Tactical CommunicationsCERT’s Situational Safety and Tactical Communications (SSTC) course is the foundation programme to help your staff gain the right mind-set and capabilities to engage and interact with the public effectively and professionally, and most importantly, safely. Compliance and Investigation Skills TrainingCERT's CIS training gives compliance staff a range of practical skills to enable them to undertake their role professionally and effectively from note taking and evidence gathering, through to giving evidence in court. Front Counter Safety TrainingCERT’s Front Counter Safety Training is a one-day course specifically designed for those who interact with the public in a reception or front counter area. Topics covered include assessing potential risk in your environment and understanding what it means to have a ‘safety mindset’. Open CoursesWe offer open courses for organisations with small staff numbers, or with just a few personnel requiring upskilling. Firearms Safety Training and AuditsCERT can assist with firearms audits and every aspect of safe firearm use – from policy and storage to transportation and use.
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"I congratulate you on the course you have just run for HBRC. I have never heard so many positive comments about a course, and particularly a conflict management course. It was the first course where everyone who attended has recommended the course. HBRC will continue to use your services."
"I notice after the training that the team are much more confident in dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."
"The feedback from our staff indicates they have benefitted greatly from the course. There has been an overwhelming appreciation for the manner in which you conducted the course and presented all content. The staff also expressed their appreciation that all material presented was relevant to their day to day duties."
"I just wanted to say thanks for the great course you delivered to us. All our rangers who attended thoroughly enjoyed the three days and say it was the best course they have ever attended."
"This course has the power to be life-changing. The techniques taught have already been of significant assistance to me at home with my children. I’m a much happier person now at work and at home, and I feel well-equipped to be able to effectively communicate and manage conflict both personally and professionally."
"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."
