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About
Our goal is to equip your people with the knowledge, skills and tools to keep them safe as well as enhancing their effectiveness and professionalism in a compliance, enforcement or customer service environment. We can also assist at a consultancy level, helping management to make better decisions about work situations where there's risk of hostility, aggression or violence. How did we arrive in this business? It's a short story with a logical plot. Every member of the CERT Systems team has operational and instructional experience in compliance and enforcement. Our people are either ex-Police or ex-Fisheries. Their real-world experience in managing challenging situations is matched by best-practice expertise that is respected nationwide.
Effective situational safety and tactical communications solutions.

All CERT Systems trainers and consultants have extensive actual operational compliance and enforcement experience across a range of sectors and situations. Our expertise isn't theoretical, it's real.
All CERT Systems trainers remain active in operational activities to ensure they understand the current operational enviornment. However, we don't rely simply on our own operational experience, we are committed to understanding our clients' specific operational requirements.
CERT Systems trainers have professional instructional experience to ensure they can develop and deliver the training in a way that maximises learning outcomes. They are also active members of professional training associations, to keep pace with national and international best practise.
Since CERT Systems was established in 2007, we have assisted more than 60 local, state and central (federal /commonwealth) government organisations throughout New Zealand and Australia, as well as numerous corporate clients. We will gladly provide client contact details for references.
We are professional, rigorous, thorough, reliable and accountable. Most of all, we are consistently excellent. Our dedication to professionalism permeates our mindset, presentation, communications and interactions.
We are open, honest and forthright. We stand by our training, advice and the quality of our products. The safety and wellbeing of our clients is a top priority.
We are enthusiastic, optimistic and excited about achieving great results for our clients. Nothing pleases us more than seeing people become confident and successful through the training and advice we provide.
We think forward by anticipating issues and developing solutions. Our products and services anticipate the future needs of your organisation.

"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."
"The feedback from our staff indicates they have benefitted greatly from the course. There has been an overwhelming appreciation for the manner in which you conducted the course and presented all content. The staff also expressed their appreciation that all material presented was relevant to their day to day duties."
"I just wanted to say thanks for the great course you delivered to us. All our rangers who attended thoroughly enjoyed the three days and say it was the best course they have ever attended."
"I congratulate you on the course you have just run for HBRC. I have never heard so many positive comments about a course, and particularly a conflict management course. It was the first course where everyone who attended has recommended the course. HBRC will continue to use your services."
"This course has the power to be life-changing. The techniques taught have already been of significant assistance to me at home with my children. I’m a much happier person now at work and at home, and I feel well-equipped to be able to effectively communicate and manage conflict both personally and professionally."
"I notice after the training that the team are much more confident in dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."