You have $0.00 in your cart. CHECKOUT »
The Situational Safety & Tactical Communications Experts
Maximising your safety, effectiveness and professionalism
Industries Served
Industries Served
We have a proven record of working with government organisations. Our people can develop mitigating policy and provide relevant staff training.
When your people come engage with the public there’s always potential for risk to people, property damage and negative publicity.
Good communications skills and customer service go a long way towards avoiding or managing conflict, but there will always be situations with potential for personal harm and property damage.
The public nature of healthcare workplaces exposes employees to conflict situations with the potential to cause personal harm, property damage and loss of organisational reputation.
If you have people in frontline roles, your reception has public access or employees finish work late and exit onto empty streets, you have a clear need for risk management.
CERT Systems works with retailers to provide assistance with risk identification, policy development, relevant staff training and sourcing related equipment and products.
Students, parents, caregivers, relatives and strangers can contact staff or be onsite in an agitated state and behave in unpredictable or confrontational ways.
CERT Systems train and advise businesses and organisations in a wide range of other sectors. We will tailor our training courses to suit your particular needs. |
"I just wanted to say thanks for the great course you delivered to us. All our rangers who attended thoroughly enjoyed the three days and say it was the best course they have ever attended."
"I congratulate you on the course you have just run for HBRC. I have never heard so many positive comments about a course, and particularly a conflict management course. It was the first course where everyone who attended has recommended the course. HBRC will continue to use your services."
"I notice after the training that the team are much more confident in dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."
"The feedback from our staff indicates they have benefitted greatly from the course. There has been an overwhelming appreciation for the manner in which you conducted the course and presented all content. The staff also expressed their appreciation that all material presented was relevant to their day to day duties."
"This course has the power to be life-changing. The techniques taught have already been of significant assistance to me at home with my children. I’m a much happier person now at work and at home, and I feel well-equipped to be able to effectively communicate and manage conflict both personally and professionally."
"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."
