Training
Situational Safety and Tactical Communications Compliance and Investigation Skills | TrainingInteracting safely, effectively and professionally with other people, especially within a regulatory environment or where a potential for conflict exists, requires specific knowledge and skills. CERT offers a range of range of courses for anyone working in a front-line role, to give them proven skills, techniques and tools to keep themselves safe, physically, emotionally and legally. Talk to us about our foundation courses and programmes tailored to specific industries and sectors. Our foundation courses:Situational Safety and Tactical CommunicationsCERT’s Situational Safety and Tactical Communications (SSTC) course is the foundation programme to help your staff gain the right mind-set and capabilities to engage and interact with the public effectively and professionally, and most importantly, safely. Compliance and Investigation Skills TrainingCERT's CIS training gives compliance staff a range of practical skills to enable them to undertake their role professionally and effectively from note taking and evidence gathering, through to giving evidence in court. Front Counter Safety TrainingCERT’s Front Counter Safety Training is a one-day course specifically designed for those who interact with the public in a reception or front counter area. Topics covered include assessing potential risk in your environment and understanding what it means to have a ‘safety mindset’. Open CoursesWe offer open courses for organisations with small staff numbers, or with just a few personnel requiring upskilling. Firearms Safety Training and AuditsCERT can assist with firearms audits and every aspect of safe firearm use – from policy and storage to transportation and use.
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"This course has the power to be life changing."
"No previous conflict management training I have undergone with the department has ever had the impact on me that this one has and will continue to have."
"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."
"I just wanted to say thanks for the great course you have just delivered for us. All our Rangers who attended thoroughly enjoyed the three days and said it was the best course they have ever attended."
"I have never heard so many positive comments about a course, particularly a conflict management course. It was the first course we have run where everyone who attended the course has recommended it."
"Without a doubt the best course I have ever attended."
"I notice after the training that team are far more confident when dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."