About
Our goal is to equip your people with the knowledge, skills and tools to keep them safe as well as enhancing their effectiveness and professionalism in a compliance, enforcement or customer service environment. We can also assist at a consultancy level, helping management to make better decisions about work situations where there's risk of hostility, aggression or violence. How did we arrive in this business? It's a short story with a logical plot. Every member of the CERT Systems training team has operational and instructional experience in compliance and enforcement. Their real-world experience in managing challenging situations is matched by best-practice expertise that is respected nationwide.
Effective situational safety and tactical communications solutions.
All CERT Systems trainers and consultants have extensive actual operational compliance and enforcement experience across a range of sectors and situations. Our expertise isn't theoretical, it's real.
All CERT Systems trainers remain active in operational activities to ensure they understand the current operational enviornment. However, we don't rely simply on our own operational experience, we are committed to understanding our clients' specific operational requirements.
CERT Systems trainers have professional instructional experience to ensure they can develop and deliver the training in a way that maximises learning outcomes. They are also active members of professional training associations, to keep pace with national and international best practise.
Since CERT Systems was established in 2007, we have assisted more than 60 local, state and central (federal /commonwealth) government organisations throughout New Zealand and Australia, as well as numerous corporate clients. We will gladly provide client contact details for references.
We are professional, rigorous, thorough, reliable and accountable. Most of all, we are consistently excellent. Our dedication to professionalism permeates our mindset, presentation, communications and interactions.
We are open, honest and forthright. We stand by our training, advice and the quality of our products. The safety and wellbeing of our clients is a top priority.
We are enthusiastic, optimistic and excited about achieving great results for our clients. Nothing pleases us more than seeing people become confident and successful through the training and advice we provide.
We think forward by anticipating issues and developing solutions. Our products and services anticipate the future needs of your organisation.
"No previous conflict management training I have undergone with the department has ever had the impact on me that this one has and will continue to have."
"I just wanted to say thanks for the great course you have just delivered for us. All our Rangers who attended thoroughly enjoyed the three days and said it was the best course they have ever attended."
"This course has the power to be life changing."
"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."
"I notice after the training that team are far more confident when dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."
"Without a doubt the best course I have ever attended."
"I have never heard so many positive comments about a course, particularly a conflict management course. It was the first course we have run where everyone who attended the course has recommended it."