Industries Served
Situational Safety and Tactical Communications for Property ManagersKeeping yourself and staff safe when dealing with tenants and property owners, particularly where a potential for conflict exists, requires specific knowledge and skills. When dealing with tenants and property owners, there is often potential for conflict. Ninety-nine times out of one hundred, tenants and owners are a pleasure to work with - but there is always that one chance that the interaction can become aggressive or even abusive. Recognising this, we have developed a one-day Situational Safety and Tactical Communications (SSTC) workshop, specifically to give property managers skills to maximise their safety in their work setting. The course is based on key elements from our foundation two-day SSTC programme and focuses on those skills that are most relevent when dealing with tenants and owners. This includes effective communications techniques, adopting a safety mindset when approaching properties, signs to look out for, where to stand and even where to park. It teaches proven techniques to engage with people to minimise the potential for conflict to arise - and how to remove oneself safely from a property in tensions do grow. To download a flier, click here. |
"This course has the power to be life changing."
"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."
"I have never heard so many positive comments about a course, particularly a conflict management course. It was the first course we have run where everyone who attended the course has recommended it."
"I notice after the training that team are far more confident when dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."
"Without a doubt the best course I have ever attended."
"No previous conflict management training I have undergone with the department has ever had the impact on me that this one has and will continue to have."
"I just wanted to say thanks for the great course you have just delivered for us. All our Rangers who attended thoroughly enjoyed the three days and said it was the best course they have ever attended."